Shipping policy
Last updated: October 18, 2026
Shipping Policy
BORA. ships within Israel and to selected international destinations. Available destinations, shipping methods and shipping fees are displayed at checkout.
Order preparation and carrier pickup generally take 1–3 business days. Orders placed on weekends or Israeli public holidays are processed on the next business day.
Shipping Within Israel
Estimated delivery time is 5–7 business days, including order processing. Delivery times are estimates and may vary depending on the destination and courier service.
International Shipping
International shipping is available to selected destinations through the following services, where offered at checkout:
- ECO POST – Standard Shipping: Estimated transit time is 7–15 business days after handover to the carrier, depending on the destination, plus an additional 1–3 business days for order preparation and carrier pickup. The estimated transit time for your destination is displayed at checkout.
- EMS – Express Shipping: Estimated transit time is 3–5 business days after handover to the carrier. Order preparation and carrier pickup take an additional 1–3 business days.
Delivery times are estimates and may be affected by customs clearance, carrier delays, public holidays, weather or other circumstances beyond our reasonable control.
Once your order has been dispatched, you will receive a tracking number by email when tracking is available.
BORA. will provide reasonable assistance with delivery issues. Nothing in this policy excludes any responsibility that cannot legally be excluded.
Customs Duties and Import Taxes
International orders may be subject to customs duties, import taxes, VAT or other charges imposed by the destination country.
Unless explicitly stated otherwise at checkout, these charges are not included in the purchase price or shipping fee and are the customer’s responsibility.
Customers are responsible for checking applicable import requirements and restrictions in their destination country.
For shipping assistance, contact us at bora.il.official@gmail.com or via WhatsApp at +972-54-957-8535.
Currency, Pricing and Payments
All payments on the BORA. online store are processed in Israeli New Shekels (ILS), regardless of the customer’s location or the currency displayed while browsing the website.
For convenience, prices may be displayed in other currencies, including US dollars (USD), euros (EUR) and British pounds (GBP). Prices shown in currencies other than ILS are approximate conversions provided for informational purposes only, based on estimated exchange rates. They are not the final transaction amounts.
The final order total will be displayed in ILS at checkout, and payment will be processed in ILS.
If the customer’s payment card or bank account is denominated in another currency, the customer’s bank, card issuer or payment provider may convert the transaction into the relevant currency using its own exchange rate. This rate may differ from the estimated exchange rate displayed on our website.
The customer’s bank, card issuer or payment provider may also charge foreign transaction fees, currency conversion fees or other applicable charges. Such fees and exchange rates are determined by the relevant financial institution or payment provider and are outside BORA.’s control.
Customers are responsible for checking with their bank, card issuer or payment provider for information about applicable exchange rates and fees before completing a purchase.